Solution Profile:

The AI-Knowledge-Hub

Solution for the margin and data crisis: The AI knowledge hub



1. The challenge:

How can you remain profitable when your customer service is expensive, service quality fluctuates, and valuable employees waste time on repetitive questions?

2. Our solution:

An intelligent chatbot that serves as a central knowledge source for your company. It answers all questions quickly and accurately, both, for your customer service employees and directly for your customers on the website.

3. How it works:

We train the chatbot with all your relevant company data: from product details and FAQs to internal process instructions. Whether via text input or voice, the AI understands the intention behind the question and delivers the correct, consistent answer in seconds.

4. Your results:

Drastic increase in efficiency: Reduce the average processing time per internal request and relieve your experts of routine tasks.

Excellent service quality: Guarantee consistent and error-free responses for every single customer interaction, available 24/7 on your website.

Lower service costs: Automatically resolve up to 70% of standard inquiries before they even reach a human agent.

Instant access to knowledge: Every employee, from newbies to pros, has instant access to all of the company's current knowledge and can provide customers with more competent advice.

AI-Sales-Cockpit          AI-Key Account-Pilot